We get it, you’d had a few beers and thought fuck it ‘treat yo’self’ and now you feel a bit guilty and want to return your purchase. It happens, no biggie dude.
Orders are dispatched up to 48hrs of ordering, you can cancel your order anytime before this if you drop us an email with your order number. We accept all returns and exchanges requested within 28 days of purchase. We can’t refund your postage though. Items must be in their original packaging with the tags intact to be eligible for a return or exchange. We inspect em on arrival so don’t be doing none of that wear it once and return it, yeah, i know your game buddy.
If you can, get proof of postage, til its in our hands it’s your responsibility so make sure you package it properly so the goods don’t get damaged.
To request a return drop us a message at firstname.lastname@example.org
Make sure to include the following.
- Your order number
- The item you are returning/exchanging
- What you want to swap it for.
- Why you hate us so much
- We love you please don’t leave we’ll be better I promise (feedback)
Someone will get back to you within 24hrs with a returns form and address.
We can process international returns but unfortunately cannot refund the postage for these either just yet! Soz guys.
All refunds are processed by Fulwood within 10 days. During sale or peak times your refund could take up to 14 days, and it may take longer to show on your bank statement, depending on your bank’s processing time.